Accessibility
Our readers are mostly older adults, so readable, operable design isn’t a checkbox for us. It’s the whole point. Here is what we build to, what we know still needs work, and how to tell us when we get it wrong.
Effective date: August 12, 2026
Our commitment
We aim to meet WCAG 2.2 Level AA across Seniors Lighthouse, and we treat readability for older adults as a design requirement rather than an afterthought. Accessibility work is part of how we build pages, not a pass we make at the end.
Where we stand
We consider this site partially conformantwith WCAG 2.2 Level AA: most of the site meets the standard, and some areas may not yet. That assessment is our own — we have not yet commissioned an independent accessibility audit. We would rather tell you that plainly than claim a certification we do not hold.
What we have built in
- Large body text with generous line spacing, and layouts that stay readable when you zoom to 200%
- Text and interface colors chosen to meet or exceed AA contrast
- Full keyboard operability, clearly visible focus outlines, and a skip-to-content link
- Touch and click targets sized for imprecise pointing
- Properly labeled form fields, with specific error messages tied to the field they describe
- Meaningful page structure — landmarks, a logical heading order, and descriptive link text
- Text alternatives for meaningful images, and no information carried by color alone
- Respect for your reduced-motion setting; nothing on the site flashes or auto-plays sound
Known limitations
Being straight with you about the gaps we are aware of:
- Some of our photography is lower resolution than we would like and can look soft on large or high-density screens. We are replacing it.
- Insurance company logos are supplied by those companies and vary in quality and contrast. We identify each one in text for screen readers.
- Pages that link out to state insurance departments and other outside websites depend on those sites’ own accessibility, which we do not control.
- Our automated and manual checks do not catch everything. Real reports from real people are how the remaining problems get found.
If something is hard to use
You never have to fight with this website to get help. If a page or form is giving you trouble, call us at 844-484-5056 (Mon-Fri, 9am-5:30pm CT) and a licensed agent will take your request over the phone and answer your questions directly. Nothing on this site is available only in writing.
Report a barrier
Accessibility is ongoing work, and reports genuinely help. Email support@seniorslighthouse.com and tell us which page you were on, what you were trying to do, and what got in the way. It helps to know what browser or assistive technology you use, but tell us in whatever way is easiest — we would rather have a rough report than none.
We aim to reply within five business days. If a barrier is keeping you from something time-sensitive, please call instead so we can help you right away while we work on the fix.